Frequently Asked Questions
🛡️ Why Do I Need This?
Q: How do I know if I actually need these services?
You have a business to run—you can’t be expected to be an expert in evolving Cyber Compliance obligations. Given the financial risk of exposure, an expert review of your current posture is a basic safety requirement. If our Gap Analysis Scorecard shows you are on the right track, we’ll tell you. If not, we give you the exact roadmap to fix it.
Q: Am I really at risk if my policies are just "a little" outdated?
Absolutely. Insurance carriers look for any discrepancy to avoid a payout. Furthermore, as cybercriminals become harder to prosecute, federal and state regulators are shifting their focus to business accountability. "Outdated" is legally interpreted as "Negligent."
Q: How does this help with my Cyber Insurance application?
Carriers are increasingly denying applications or claims due to "Material Misrepresentation." This happens when you check "Yes" to having a policy but can't produce the document after a breach. Our Cyber Playbook provides the specific evidence logs and WISP documentation required to prove your business is audit-ready and compliant.
Q: I'm a small business. Are hackers really targeting me?
Yes. 46% of all cyber breaches impact businesses with fewer than 1,000 employees. Attackers target SMBs because they know you have valuable data (credit cards, SSNs) but often lack the sophisticated defenses of a large enterprise. We provide the enterprise-grade governance shield at a small business price.
⚙️ How It Works
Q: Does this replace my existing IT Managed Service Provider (MSP)?
No. We are not an IT team, and we do not monitor networks or install software. We provide the administrative Cyber Governance Policies that your IT team needs to follow. Think of us as the "Architects" who draw the blueprints (Policies), while your MSP are the "Builders" who install the locks (Firewalls/AV). We are complementary partners.
Q: Will you need access to our company network?
No. We maintain a strict Zero-Access Policy. Our RAG-driven engine generates your custom policy shield based on your assessment survey data without ever touching your live operational systems, servers, or client data.
Q: Am I exposing my business by uploading my current handbook?
No. GoCyberCompliant is a "Zero-Data-Touch" platform. We review your administrative governance language to ensure it meets 2026 standards. Furthermore, our Mutual Non-Disclosure Agreement (NDA) is baked into our Terms of Service, legally protecting your proprietary information from the moment of upload.
Q: Why can't I just use ChatGPT?
Generic AI "hallucinates" and cites non-existent statutes. GoCyberCompliant uses a Retrieval-Augmented Engine (RAG) locked to verified NIST 800-171 and MODPA standards. We don't guess; we cite the real code required by auditors.
📦 Deliverables & Support
Q: Is this a one-time document or an ongoing service?
Your initial purchase includes the full Policy Pack plus a Free 3-Month Subscription to our Compliance Watch. This ensures your documentation stays updated as new 2026 laws like MODPA and federal standards evolve. After that, you can choose to maintain the subscription for a low monthly fee or keep your static documents.
Q: Can my legal team review these documents?
Absolutely. We provide the expert-level framework specifically so your counsel can perform a final legal sufficiency review without starting from scratch. This saves you significant billable hours (often $3,000+) by giving them a 95% complete document to validate rather than drafting one from a blank page.
Q: Do you service states outside Maryland?
Yes. While we are the leading specialist for Maryland’s strict MODPA laws, our framework is built on Federal NIST 800-171 standards, making our compliance packs effective and defensible for businesses across all 50 states.
Q: What is a "WISP" and why do I need one?
A Written Information Security Program (WISP) is the "Constitution" for your data security. It is legally required for many industries (like tax preparers under IRS Pub 4557 and auto dealers under FTC Safeguards). It documents exactly how you protect customer data. Without it, you are automatically non-compliant.